Can someone tell me where I can enable auto assignment?
I want to auto assign HR Cases within a group based on skills. But looking at the documentation i keep getting stuck at what is probably aneasy one. It say the below. But i can´t see where the option to "Enable auto assign" is.
If the Requests are assigned via auto-assignment option is enabled, requests are automatically assigned.
If the Tasks are assigned via auto-assignment option is enabled, the tasks in a request are automatically assigned.
