How to enable background scripts in developer instance

JordanDR
Tera Contributor

Hi there,

Just got a personal developer instance so I could practice my scripting. I'm following Chuck Tomassi's scripting series on youtube and all the activity takes place in background scripts. Yet, in my developer instance that doesn't show up in the filter navigator. It seems that my account doesn't have access, is there a way to enable it? 

Thanks,

Jordan

5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

It should be:

System Definition > Scripts - Background

Though can you try to open:

https://your-instance.service-now.com/sys.scripts.do

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Hi Mark,

 

Thanks for the quick response. That is the first place I looked and unfortunately, that is not an option. Also following that hyperlink within my own developer instance led to a cannot be found error. I thought developer instances provided you with the highest level of access unless I'm mistaken.

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Jordan,

Check that the user being used to login has an admin role. It's possible to create users in PDI and it may be that user without the necessary role is being used to login.

If this doesn't work, go to the My Instance page and select "Change User Role". Select "Admin" as the role.

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If it doesn't seem to work, since this is a brand new instance, try releasing the instance and signing up to get a new one.

Thanks @Hitoshi Ozawa that helped me!