How to enable give feedback on Service Portal
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01-06-2025 12:27 AM - edited 01-06-2025 12:30 AM
How do i add/enable "Give feedback on Service Portal"
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05-13-2025 11:32 AM
Feedback Analytics > Tasks (we added a report on sn_ex_sp_pro_feedback_task table to our dashboard as well)
Tasks will only appear here if you have set up a Feedback definition to create one based on a rating threshold. I also added the assessment_response.feedback_comment field to the feedback task form with a UI policy to make it read-only.
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09-05-2025 10:14 AM
I created a survey & embedded in the portal page.