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How to enable search bar as it is grayed-out or disabled

Lederick Batoy
Kilo Contributor

Hello Everyone!

I just need some help, in our table list form, search bar is disabled where I can't enable it and we don't know what causing this to disable. This search bar is below the column header, the value of this field is from sys_choice. You may see the screenshot attached. Options column search bar is grayed-out. 

find_real_file.png

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@Lederick Batoy 

It's a known issue and see the possible workaround ServiceNow has mentioned

A list with a choice list cannot be filtered

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron

Hi,

if the field type is List then it is disabled Out of the box

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

Hi,

try to switch to List V3 and check

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

@Lederick Batoy 

It's a known issue and see the possible workaround ServiceNow has mentioned

A list with a choice list cannot be filtered

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Stefano2
Tera Contributor

It's a known issue: there are some alternative solution