how to enable the visibility of attachments in servicenow only for the callers and assigned to field
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05-30-2023 02:06 PM
Hi All,
I'm new to Snow Scripting and have a use case to enable the visibility of attachments on an incident table only for the callers and assigned to the member field. How can I achieve this, I went through this forum, online n youtube looking for a solution, but no luck yet. Thank you so much in advance
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05-30-2023 09:53 PM
HI @selvameena ,
I trust you are doing fine.
You can follow this below article it will help you out to get solution draft for your usecase.
https://www.servicenow.com/community/itsm-articles/make-selected-attachments-invisible-to-non-itil-u...
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Regards,
Amit Gujrathi
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05-30-2023 10:08 PM
you can use table level READ ACL on sys_attachment
what did you start with and where are you stuck?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader