How to ensure any requests/ritms/tasks do not end up hanging
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08-06-2024 08:26 AM - edited 08-06-2024 08:53 AM
What are best practices in eensuring ny requests/ritms/tasks do not end up hanging
a) at item workflow level
B) at instance level to ensure ritms do not throttle the instance if multiple ritms (of diff cat items) run in parallel
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08-06-2024 08:29 AM
both are best practice.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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08-06-2024 08:50 AM
Which both ? I am asking question based on 2 points

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08-06-2024 08:30 AM
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08-06-2024 08:44 AM
?