How to ensure any requests/ritms/tasks do not end up hanging

Snehal13
Kilo Sage

What are best practices in eensuring ny requests/ritms/tasks do not end up hanging

 

a) at item workflow level

B) at instance level to ensure ritms do not throttle the instance if multiple ritms (of diff cat items) run in parallel

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

@Snehal13 

both are best practice.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Which both ? I am asking question based on 2 points

?