how to exclude record producer from SC popular item widgets in servicenow
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‎02-06-2025 03:00 AM
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‎02-06-2025 03:04 AM
Popular = popular. If you don't want to use this as it is intended by ServiceNow, just create your own widget showing the Items/Producers you want to show there. If many people are using that RP, than it's a popular one.
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‎02-06-2025 03:14 AM
Hi,
Go to the portal and press + Ctrl right click on the widget -> Go to instance options and uncheck include record producers checkbox
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‎02-06-2025 03:15 AM
My requirement is not to display record producer items under popular items widgets.
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‎02-06-2025 04:31 AM
I don't find this option to uncheck
uncheck include record producers checkbox