How to exclude tickets from report with a specific tag
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04-14-2023 01:27 AM
Hi,
How can I create a report the excludes ticekts with a specific tag?
When I set Tags excluding 'My-tag' then it does not seem to do anything, tickets with 'My-tag' still appears in the list.
When I set Tags have 'My-tag' then it works fine.
Any idea?
Thank you in advance
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04-14-2023 02:22 AM
Hi @Tam_s Ujj1 ,
I have just verified the filtration. As you see below, when "tags" exluding "test", only 1 incidents is shown:
When not excluding any tags, then I have two:
So basic, it should work by the "excluding".
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
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