How to export incident templates (and see display value of assignment groups selected on them)?
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a week ago
Hi everyone
I need a list of all templates which displays the assignment group as well. I have tried a lot of things but cannot get it to display. Any ideas?
Regards
Thereza
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a week ago
sorry please explain your requirement with screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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a week ago
Morning Ankur
Attached is a screenshot of the sys_template table. I need a column that displays the assignment group. I don't see that in the slush bucket. The 'group' column in the list is the groups who can apply the templates.
Regards
Thereza
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a week ago
the assignment group field is not available OOTB on sys_template table and hence it's not available in slush bucket.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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a week ago
Thanks Ankur.
That is why I pasted my query in the community, to hear if there is a workaround or another way to display the assignment group.
Regards
Thereza
