how to extract data from response body.

niveditakumari · ‎09-30-2019

Hello,

How to extract data from response body and set that value in table.

ex - I am calling one API and with that I am getting some records and that are stored in response body. Now I want to extract all the values from response body and set that value in one table.

I am trying to achieve this by schedule job.

Can anyone please help me that how I can extract that values from response body and set that value in our tables.

Regards,

Nivedita

Ankur Bawiskar · ‎10-07-2019

Hi Nivedita,

the script shared earlier should work; ensure you give correct field names for the 6 fields

try {
var r = new sn_ws.RESTMessageV2('Get Data', 'Default GET');

//override authentication profile
authentication_type ='basic';
r.setAuthenticationProfile(authentication_type, 'efea940d1b408010acf5fc88cc4bcbf7');

var response = r.execute();
var responseBody = response.getBody();
var httpStatus = response.getStatusCode();

gs.print(responseBody);
gs.log("response body is" + responseBody);
var obj = JSON.parse(responseBody);

for(var i = 0; i<obj.plannedEvents.length; i++) {

var gr = new GlideRecord('u_outage');
gr.initialize();
gr.u_rollbackplan = obj.plannedEvents[i].rollbackPlan;
gr.u_plannedeventstartdate = obj.plannedEvents[i].plannedEventStartDate;
gr.u_closurecode = obj.plannedEvents[i].closureCode;
gr.u_description = obj.plannedEvents[i].description;
gr.u_plannedeventenddate = obj.plannedEvents[i].plannedEventEndDate;
gr.u_ticketid = obj.plannedEvents[i].ticketId;
gr.u_correlationid = obj.plannedEvents[i].correlationId;
gr.u_impact = obj.plannedEvents[i].impact;
gr.u_executionowner = obj.plannedEvents[i].executionOwner;
gr.u_maintenancetype = obj.plannedEvents[i].maintenanceType;
gr.u_sitelocation= obj.plannedEvents[i].maintenanceType;
gr.u_expecteddowntime= obj.plannedEvents[i].expectedDowntime;
gr.u_activitystatus= obj.plannedEvents[i].activityStatus;

var servicesArray = [];

for(var j = 0; j<obj.plannedEvents[i].services.length; j++) {
var gr = new GlideRecord('services_table');
gr.initialize();
gr.u_serviceidentifier= obj.plannedEvents[i].services[j].serviceIdentifier;
gr.u_protectionstatus= obj.plannedEvents[i].services[j].protectionStatus;
gr.u_servicetype= obj.plannedEvents[i].services[j].serviceType;
gr.u_servicealias= obj.plannedEvents[i].services[j].serviceAlias;
gr.u_customerlename= obj.plannedEvents[i].services[j].customerLeName;
gr.u_cuid= obj.plannedEvents[i].services[j].cuid;
var sysId = gr.insert();
servicesArray.push(sysId.toString());
}

gr.u_services = servicesArray.toString();
gr.insert();

}
gs.log("table data is" + responseBody);
}

catch(ex) {
gs.info('Exception is: ' + ex);
}
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

niveditakumari · ‎10-04-2019

Hello Ankur,

If i remove those tabs from outage table then how i will store 4 different values for services?

Could you please suggest me.

Regards,

Nivedita

Ankur Bawiskar · ‎10-04-2019

Hi Nivedita,

So after removing the 4 tabs from the form layout you can show the 4 services as below

1) you already have a List Type of field on Outage form which stores Services information

2) consider 4 services records are created from json; then you are pushing sys_ids of those into an array

3) you are setting the list type of field with these 4 record sys_ids

So indirectly 1 outage record will have information of 4 Services record

It is similar to incident watch_list field where you can store multiple users

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

niveditakumari · ‎10-06-2019

Hello Ankur,

Thank you so much for your reply.

I got your point but how I can show outage information with services information in outage form.

Could you please suggest me the steps So that I can show all information in outage form.

What could be steps for that.

Regards,

Nivedita

Ankur Bawiskar · ‎10-06-2019

Hi Nivedita,

So your code to create 4 services record is working fine; Also the list type of field is getting populated with the 4 services record.

you can show them on form using related list or creating a relationship between those 2 tables

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

niveditakumari · ‎10-07-2019

Hello Ankur,

My code to create 4 services record is not working Also the list type of field is not getting populated with the 4 services record.

Can you please help me with this.

I have created services table separate but record is not created in services table.

Regards,

Nivedita