How to fetch incident,problem,tasks,changes in a report?

Gudu
Tera Contributor

Hi Developers,

I need to fetch all the incidents, changes, sc_tasks and problems those are assigned to my group in a report.

3 REPLIES 3

AndersBGS
Tera Patron
Tera Patron

Hi @Gudu ,

 

Should they be fetched in one report or 3 reports? You can utilize the report designer and then have a dynamic filter as below:

AndersBGS_0-1680094401442.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Gudu
Tera Contributor

Hi Anders,

Sorry for late reply. I just wanted to pull all the incident, problem ,change and sctasks in one go and then schedule a report every day to my manager to check the status of each modules. Please suggest how can i proceed with this?

Hi @Gudu ,

 

No worries 🙂

 

In general, I would create 4 different reports based on the 4 different tables you have mentioned. Afterwards attach all reports in same mail to be send daily to your manager. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/