How to fill the variable on the basis of requested for details?

[developersn]

Hi Developers,

I have a problem :

In the catalog item, there is a checkbox(If the logged in user is a partner); this checkbox should be checked if the requested_for user's career level is Manager or consultant. Career level is a drop down field with multiple designations(Analyst, Manager, Senior manager,...)

Kindly help with the script.

Thanks in advance.

[Danish Bhairag2 · Accepted solution]

Hi @developersn ,

In that case please create an onChange script on requested for field as below

Client Script:

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue === '') {

        return;

    }

    // Use GlideAjax to get the career level of the requested_for user

    var ga = new GlideAjax('CheckCareerLevel');

    ga.addParam('sysparm_name', 'getCareerLevel');

    ga.addParam('sysparm_user', g_form.getValue('requested_for')); // Assuming 'requested_for' is the variable name for the user reference field

    ga.getXML(parseResponse);

}

function parseResponse(response) {

    var answer = response.responseXML.documentElement.getAttribute('answer');

    if (answer === 'Manager' || answer === 'Consultant') {

        g_form.setValue('variables.partner_checkbox', true); // Check the checkbox if career level is Manager or Consultant

    } else {

        g_form.setValue('variables.partner_checkbox', false); // Uncheck the checkbox for other care

er levels

    }

}

Script Include:

Client Callable should be true

var CheckCareerLevel = Class.create();

CheckCareerLevel.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getCareerLevel: function() {

        var userId = this.getParameter('sysparm_user');

        var gr = new GlideRecord('sys_user'); // Assuming 'sys_user' is the table name for the User table

        if (gr.get(userId)) {

            return gr.getValue('career_level');

        }

        return '';

    },

    type: 'CheckCareer

Level'

});

Thanks,

Danish