How to Filter Affected Assets Based on Customer Project's Account in ServiceNow

manoj571
Tera Contributor

Hi everyone,

I am working on a Customer Project form in ServiceNow and need to implement an Affected Assets tab.

- This tab should allow users to edit and add new assets, but with a specific condition: When clicking Edit, the asset selection should be filtered to only show assets that belong to the same Account as the Customer Project.

- This is to prevent users from selecting assets belonging to another customer

Thanks in advance!

1 REPLY 1

jcmings
Mega Sage

Sounds like you may want to set this up as a Related List. Check out this page for instructions: Create defined related lists