How to Filter Affected Assets Based on Customer Project's Account in ServiceNow
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‎03-19-2025 08:03 AM
Hi everyone,
I am working on a Customer Project form in ServiceNow and need to implement an Affected Assets tab.
- This tab should allow users to edit and add new assets, but with a specific condition: When clicking Edit, the asset selection should be filtered to only show assets that belong to the same Account as the Customer Project.
- This is to prevent users from selecting assets belonging to another customer
Thanks in advance!
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‎03-19-2025 03:16 PM
Sounds like you may want to set this up as a Related List. Check out this page for instructions: Create defined related lists