How to Filter only sc_req_items in the Approval widget on the ServicePortal

Peter Williams · ‎04-11-2025

Good day everyone,

i am looking for how i can only display sc_req_items in the Approvals widget for the ServicePortal view.

I want to not display the CHG or any other approvals but just the RITM ones.

Tried to clone the widget and modify the code but nothing seem to work

any help will be great.

Ankur Bawiskar · ‎04-13-2025

but why?

The approval widget is a central place to show all the approvals for the person who logged in.

What if the person has CHG approval then it would be very difficult for that person to check the approvals?

this link has the solution, please enhance

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎04-14-2025

Link I shared should work for you, please enhance

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Peter Williams · ‎04-14-2025

i tried it and didnt work