How to find amount of customisation on a ServiceNow sub prod instance ?

Snehal13
Kilo Sage

- How to find amount of customisation on a ServiceNow sub prod instance ? Like while loading forms, or saving records etc. Not want to check every table and see the scripts on them, any better way to drill them at a instance level ?

- How to get the total consumption of worker nodes as per the running transactions on the instance ?

 

The objective is to infer amount of load on memory and workers due to long running jobs/transaction/queries etc ?

When checking slow queries, long running transactions, it does not provide details on the amount of memory they consume and how much they make other jobs wait.

8 REPLIES 8

Bert_c1
Kilo Patron

Try using 'stats.do' in the instance URL. Lots of related info there for the application node.

 

For customizations, look at the update sets in the instance.

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

See this question earlier today where I answered a similar question on customization:

https://www.servicenow.com/community/now-platform-forum/how-to-trace-customizations-in-servicenow/m-...

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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So can I create a report on categorisation of how much % is custom - scripts, custom tables, scheduled jobs, etc

Sure, why not?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn