How to find instance email address

[shaik_irfan]

Hi 

Is there some kind of hidden system property that holds a instance's email address?

[harun_isakovic]

The instance email is usually xxxx@service-now.com.

If your instance url is "audi.service-now.com", the email would be "audi@service-now.com".

Also you can probably see it in the Outbound/Sent emails from your instance, just look at the "From" field.

[Brad Bowman]

Look in Email Accounts in the left nav, then ServiceNow SMTP, which is managed by ServiceNow.  You will see the Email user label and From address, both of which you can change, and the User name which will be the address that you would send to for the instance.  There is a system property to override the address in non-production instances.  You can see this via Email Properties in the left nav, in the Outbound Email Configuration "Send all email to this email address (non-production testing).

[Justin W]

Thanks for this!  It wasn't my post but it helped me out with something I needed to find for my boss 🙂

[Gunjan Kiratkar]

Hi @shaik.irfan ,

 You could do something like this:

var email = gs.getProperty('instance_name') + '@service-now.com';

Please mark my answer as helpful/Correct so that these threat will close and it will benefitted to others as well.

Regards,

Gunjan