How to find out from which script messages are getting displayed?

[swathigangadhar]

I have check both BR and client script s, no where on the incident i had written this messages, still they are getting generated once i submit record producer for incident. I want to remove these massages, how to find where these messages are triggered from?

[Julian Hoch]

A "brute force" way would be to selectively disable business rules, UI policies and client scripts until the messages disappear. That way you should be able to find the source.

[apurvasharma · Accepted solution]

Hi Swathi,

Did you check the Record Producer Script(written in Script Field). Might be they are coming from there.

Thanks,

Apurva

[Siddartha Gudim]

Looking at the format of the messages generated this are generated from Business rule since gs.addInfoMessage method produces such messages.

So please

right click --> configure --> Business Rules

Now add the following filter

Script --> contains --> Message displayed.(in this case would be applications). Hope this helps.

Please like or mark correct based on the impact of response.

[Mihir Mohanta]

Open the Record producer configuration form and check if any gs.addInfoMessage() functions defined in the Script section