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11-17-2023 06:14 AM
Hello,
I'm interested to understand the various options (in Utah) for a Supporter to specify their absences.
1) In doc https://docs.servicenow.com/bundle/utah-it-service-management/page/administer/on-call-scheduling/tas...
the Procedure section proposed to:
- Navigate to All > On-Call Scheduling > My Preferences
but in a Utah PDI I cannot find where My Preferences is.
Can you please help?
2) Anyway, is it possible to specify a period of absence of a member of a roster, without the need to select a coverage, but making the rotation skip the member of the roster during the absence period and possibly rotating to the next member of the roster?
Thank you in advance
Flavio
Solved! Go to Solution.
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11-17-2023 06:25 AM
Hi @Flavio4 ,
Check below community post.
Please check and Mark Helpful and Correct if it really helps you.
Regards,
Mayur Shardul
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11-17-2023 06:25 AM
Hi @Flavio4 ,
Check below community post.
Please check and Mark Helpful and Correct if it really helps you.
Regards,
Mayur Shardul
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12-05-2023 02:41 AM
Thank you Mayur, it answers my question 1).
I will try to ask somewhere else about question 2).
Flavio