How to fix/troubleshoot a missing update on sys_audit table?

[Smith Johnson]

Hello all,

I would like to understand why in the sys_audit table for a specific record of the csm_consumer, I can not find the update count "3". As shown below, there is an update count "2" and then it goes to "4".

Any ideas why this occurs or how can I troubleshoot it?

Smith.

[Ankur Bawiskar]

@Smith Johnson 

Is this happening for most of the records?

Possibly the update on record happened via script using setWorkflow(false) and hence it didn't get audited

[asifnoor]

Hello Smith,

If an record is updated using autoSysFields(true), then the system fields will not be updated because of which the system will not capture it in the audit table.