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How to generate a report for users who logged in ServiceNow Backend ?

Balakrishna_ABK
Tera Guru

I can see ServiceNow User Experience Analytics shows data, but it is not useful as it showing Hash user id instead of actual ServiceNow user id 

Balakrishna_ABK_1-1769699464767.png

 

We need a report for list of users who logged in ServiceNow Backend for last 2 months

 

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@Balakrishna_ABK 

check this

Finding the users logged in to the instance 

this table holds history "sys_user_login_history"

AnkurBawiskar_0-1769700504196.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

11 REPLIES 11

@Balakrishna_ABK 

it's a system table and hence not allowed

update this property and add that table at the end and save

Then logout and login and then you can select that table in reporting

AnkurBawiskar_0-1770021690787.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

Hi @Balakrishna_ABK 

Follow this artcile

https://www.servicenow.com/community/servicenow-ai-platform-articles/reporting-on-which-users-logged...

DrAtulGLNG_0-1769702043432.png

 

CC:

@Maik Skoddow 

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