How to get a banner frame and gear icon (system settings) on my Instance?

[Charise Scott]

Hello All,

When I created my Developer account it gave me the "App Engine Creator" User Role and I created my instance. I've since changed my User Role to "Admin". While my Instance shows up as Admin, I don't have a banner at the top or the gear icon for System Settings. How do I get them?

Attached is a screenshot and thanks in advance.

[Mark Roethof]

No... unfortunately there's no show update set picker in header or show application picker in header in San Diego.

You only have this:

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Charise Scott]

I don't have a globe, only a question mark inside a circle.

[BiancaK]

HI Mark 

I am also having this problem. I am looking for the gear icon because I would like to go to the delegated developer option in System Settings. Can you please help?

Thanks

[Ben Justice]

I have the same issue.  The system settings gear icon is missing.  I'm doing a lab and the first step is to click on the system settings gear icon to get to the developer tab.

[Yousaf]

Hi

Can you please try to use this shortcut ctrl+alt+a and see it shows or not