How to get attachment count from interaction to service portal request form using client script

rahul16
Giga Guru

I want to get total number of attachments in interaction to request form using catalog  client script.

We are creating request from interactions.

I see the table sys_attachment and table_name=interaction^table_sys_id=[Interaction record sys_id]

We get total number of attachments.

But is this the only way or is there any other way to get the attachments count.

rahul16_0-1667283566755.png

I see the manage attachments have total number of attachments  can i use this value directly if yes how?

2 REPLIES 2

Saiganeshraja
Kilo Sage
Kilo Sage

 

Call the script include in client script using glide ajax



GetAttcahmentCount : function(ID){
var att = new GlideRecord('sys_attachment');
att.addQuery('table_sys_id', ID);
att.query();
return  att.getRowCount();
};

Mark correct and helpful

 

How can i use this in catalog client script?