Hi All, since there's no specific documentation, I would like to know about the possibility of using Rich Text Editors whitin Service Portals. I've been trying several things and I founded in ServiceNow's html code the following angular directive th...
We just upgraded our test instance to NY. I'm seeing an issue with the OOB business rule 'Actual Start/End Date Validation'. I create a new change record and save it and see that this BR fires upon save with this message 'Actual Work End must be aft...
I have enabled the dynamic creation script in the Asset form's reference to Cost Center. I want to create a Cost Center when an unknown value is entered. But I have a twist: I want to copy a type field's value from the Asset form to the new Cos...
Does anyone know how I can achieve group by functionality in the Service Portal?I would like to display a list of incidents and group they by priority.....any ideas?
Hi, I am needing to create a catalog client script to make an attachment mandatory based on a field selection on a Catalog Item. I know that there is a feature in the Madrid version to select "make attachment mandatory" but I do not need it for the...
Hi,I am trying to write a script to update the cmdb table which will change the status field from 'Installed' to 'Retired'. Also to add a new server into the table.I am looking for a powershell command which can be called from my powershell script. T...
Hello, I need to create templates for "Create Task" workflow activity which generates an sc_task record (associated with sc_request record and sc_req_item record - service catalog item record to which the workflow is assigned to. What I need is a tas...
Hi, I am setting the data in following way user.push({ 'role':roles }); and receiving it through REST api var response = request.execute(); var res = response.getBody(); it is giving me complete object see below I want to get roles from this arra...
I've cloned the User Profile page & widget. Made my required adjustments to the clones and edited the Service Portal 'Profile' Header to point to my cloned page, but if I log in the portal, go to my profile & click any related user(Manager, Coworkers...
Hello , can some one tell me how can i open service portal on mobile app - i have recently activated it by the help of someone here through browser , but when i put the innstance in mobile app i am getting an error . "failed to validate the mobile pl...
Hi, can someone please point me to an easy way of creating a UI Action for the dashboard widget reports. I have created a widget with a list report in the dashboard. I like to enable check-boxes along with UI action against each row so that the users...
Hi, We have a requirement to create a single record producer from which it should create either an Incident or a RITM based on the variables selected by the user in the user facing form. Please let me know how to do it. Any quick help is much appre...
Do we have any specific table to get the parameters of that page.
Hi, I am new for SNOW CMDB. Could you help on this? How CMDB works? How we can implement? Thanks, Neha
Hi, I am trying to generate PDF but i am getting below error. Can anyone help on this. where i can check this / correct this Execute operation on script include 'hr_PdfUtils' from scope 'Global' was denied. The application 'Global' must declare a cro...
