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The field value is visible in the form but not in list/activity log/show xml

Based on our requirement the service will be updated based on circuit id and product group will be updated based on service. Both logic are written in an client script. And the client script is working and I can see the values getting updated in the ...

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Notification issue need to check

Hello all, In the email logs, I see this email with the subject mentioned in the pic.The notification is empty.And the issue is, the email is sending to many recipients, and I was asked to cut down that.But where can I find this notification? I chec...

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Different Views on cmdb_ci_business_process table

i have 2 views on cmdb_ci_business_process table, named as View and Process, i have 'is this cbs' field on View and it has 2 choices yes or no, i have 'support', 'cbf id' and 'linked views' field on process view, in linked views i can add view as a p...

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BLOG: SQL Monitor 13 Integrating with ServiceNow

ServiceNow can fl exibly respond to SQL Monitor's webhook messages, allowing SQL Monitor's alerts to be handled as part of an organization's unifi ed incident management process. In this example, we'll build a Scripted REST API resource in ServiceNow...

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Workspace List Error

I have a Workspace page that displays records using multiple sys_ux_list configurations under the same category (View Master List). The available lists are: SOERSNSFAll1 All of these lists are configured to use the same table: When a user selects a l...

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ATF - How to pass the Previous Step in the Run server-side script for CAB approval.

Hi, I am trying to pass the previous step in the sys id (Insert record) in the Run server-side script step. I am writing the script to Approve 60% of approvers in the CAB approval of change request to move next phase. Help me out its Urgent!Error: T...

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Bia dependency Table error query on workspace

Hi everyone,I created a new field, u_depends_on_name, on the sn_bia_dependency table.Some users are receiving the following error when they try to filter on this field:Part of the query on sn_bia_dependency has been ignored because of insufficient ac...

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Bulk UI Policy Actions — Configure all variables in one submit

Hey Community Sharing something I built that I think a few of you will find genuinely useful.---The ProblemCreating UI Policy Actions in ServiceNow requires you to go one-by-one through every variable — New → fill fields → Save → repeat. On a Catalog...

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Developer Instances are offline!

We apologize for the convenience caused.There is ongoing Datacenter maintenance. We are experiencing an unexpected issue and working on the same.We'll let you know once we have an update.Regards,Kamini Kansal

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Multiple Versions

Resolved! The Location lookup is not rendering

When I click on the location lookup it is not rendering and it is stuck like the screenshot shown below. It is not showing up any data for long timeAnd I am getting like below only when I remove the dependent field company from dictionary

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Getting Employee Slate Configured: A Technical Deep Dive

We already learned about: EmployeeWorks Architecture, Otto, difference between Now Assist and EmployeeWorks: https://youtu.be/v7fyuobBDnAEmployee Slate, look and feel with a detailed demo: https://youtu.be/UMlyErvPi7U Now are you ready to build a ...

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AI Governance Board the 4th ServiceNow governance Board

As part of your organization's ServiceNow Governance framework, we have all heard of the three boards listed below. 1. Executive Steering Board The Executive Steering Board exists to provide executive sponsorship, strategic oversight, and final dec...

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Resolved! ATF - passing output of server side script to subsequent steps

Hi, I have created an server-side script in ATF to find approvers from approver table (function(outputs, steps, stepResult, assertEqual) { // add test script here var newOrderId = ""; var Record_Number=""; var sysIdforStep6 = 'f64cc4ebdb212300b1...

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Automated Test Framework

Create your own Dynamic Filters

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Dynamic Filters, a functionality within ServiceNow that has been around for a while now. Dynamic Filters is a bit underutilized in my opinion. We probably al...

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Track usage of Platform Analytics dashboard

Hi,How we can track usage of Platform Analytics dashboards.We want to see, who all are the users are using dashboard's of Platform Analytics.Where we can get this information? Thanks.

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