How to get Catalog Item past "In review" state?

qwertyflop
Giga Guru

‎04-13-2022 04:47 PM

I made the mistake of accidentally clicking the "Edit in Catalog Builder" UI Action on a Catalog Item and now it is stuck as inactive in the "In review" state until I get is "Reviewed". Where do I need to go to get it past this state so I can keep working on it?

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DavidB905936084
Tera Contributor

‎05-09-2025 04:24 PM

To resolve a catalog item stuck in the "In review" state, follow these steps:

  • Log in to the affected instance.
  • Navigate to sys_cluster_state.list.
  • Check the records; they will show as offline.
  • Delete all records, wait 5 minutes, and refresh the list.
  • Ensure only one record shows as online.
  • Rerun the job, and it should work.

    Note: Delete all records even if one shows as online and another as offline

Chrisin3D
Tera Contributor
In response to DavidB905936084

‎06-20-2025 08:08 AM

Thank you! That worked.

(Only took around a minute for me) 

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