How to get matcher table in data lookup definition in scope application?

NITIN MODI
Kilo Contributor

I have created 1 table NeedIt_lookup (extended Task table) and NeedIt_Priority_Lookup - (Data Lookup Definition) - where I am not getting matcher table.... please help to get it or how set priority through impact and urgency.

I have already set priority data lookup rules for scope application(NeedIt). (below is SS)

find_real_file.png

find_real_file.png

1 ACCEPTED SOLUTION

Tushar Sharma2
Kilo Guru

Hello Nitin,

Lookup table must extend the Data Lookup Matcher Rules [dl_matcher] table.

 

Regards,

Tushar

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7 REPLIES 7

Thanks to you, I solve the same issue.

Hurleybird
Tera Expert

Did you find a solution to this? I'm having a similar challenge to set Priority based on Impact and Ugency for Case (Customer Service scope).

bharatbansode
Tera Contributor

Hello, 

@Tushar Sharma2, I'm facing issue in Application scope followed steps mentioned by you.