How to get number on service portal

[jonnyyan]

Hi Team,

we are rebuilding the form on customer page from service portal, could you tell me how to get number field, the getNextObjNumberPadded(); not work

[nayanawadhiya1]

Hello Jonny,

Have you created an entry in -

System Definition - > Number Maintenance Module for that table i.e. Purchase Application

If not then configure there for Purchase Application Table.

Then it will work.

Refer this -

Managing Record Numbering - ServiceNow Wiki

[Ujjawal Vishnoi · Accepted solution]

Hi Johny,

getNextObjNumberPadded function will not work here because there is no source table for this function. Alternatively, You can Glide on the required table   and can use newRecord function to get the number like below.

var inc = new GlideRecord('incident');

inc.newRecord();

data.num=inc.number+'';

(My assumption is you have already created number maintenance for your table).

Hope this helps.

Regards,

Ujjawal

[jonnyyan]

Hi Ujjawal

thanks very much, it's work fine.

[pvn]

Hi @Ujjawal Vishnoi 

Could you pls explain what is the use of +'';  in the line data.num=inc.number+'';

Thanks,

Prajakta