How to get plugin "com.glide.cs.chatbot" ( Virtual agent ) installed on Personal instances

Deepak Ingale1
Mega Sage

Hello,

I am trying to see if plugin Virtual agent is avaialbe for installation in persona instances but that does not seem to be the case.

Now my question is how to get plugin "com.glide.cs.chatbot" ( Virtual agent ) installed on Personal Developer instances?

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

The plugin is now available for you to activate via self-service view.

find_real_file.png

 

-Pradeep Sharma

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10 REPLIES 10

Sanket Khabiya
Kilo Sage

Try this link:

Integrate ChatBot

 

 

or else you can Request for that plugin:

 

Request Plugin

Thanks Sanket.

As Deepak pointed out in another community post, HI is for customers/partners. If plugin activation is requested via HI it is for paid instances. 

I think we are looking forward to a SNC Employee weighing in here. Our hope is that the "Virtual Agent" plugins are available on PDIs of course šŸ™‚

Yes, absolutely agree

 

Even discovery and orchestration plugins requires HI assistance for customer instances.

Whereas PDI provides a menu to activate these plugins on developer site.

 

We are struggling to find "Virtual Agent" in the list of available plugins on developer site for London upgraded instance. Hope SN Engineer or Someone on community representing SN can help here

 

Sanket Khabiya
Kilo Sage

or else you can Request for that plugin:

 

Request Plugin