How to get Request for (selected user) email id ?

Manjunath6 · ‎03-18-2019

Hi,

I need to get Request For (selected user) email id.

Ex:

I have logged in to developer instance as 'System Admin' and i will goto Service Portal > Service Catalog then i will click order now button, then in 'Request For' i will select some user (as shown in screenshot)

So, in studio business rule, How can i get request for user (Abel Tuter) Email address.

Note: I tried below script, but this gives me system admin email id not Request for user email id.

var myUserObject = gs.getUser();
gs.addInfoMessage('mail = '+myUserObject.getEmail());

Please help me to get Request for (selected user) user email id.

Thanks You.

johansec · ‎03-18-2019

This was close but the requested for var is not actually a var it is a field on the sc_request table. So the br would run on the ritm table and to access the value it would be.

current.request.requested_for.getDisplayValue() for the name or

current.request.requested_for.toString() for the sys_id

View solution in original post

Manjunath6 · ‎03-19-2019

Hi,

I replaced getDisplayValue with email (as mentioned below) in your above code, then i got user email id.

current.request.requested_for.email;

Thank you,

Manjunath