We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

How to get resolution notes display as HTML same as what we have in incident module close_notes.

Michaelaala
Tera Contributor

Hi,

Any idea how to make these HTML field? Close notes contains table and we want to see the exact content of close_notes in incident and service portal view?

 

Michaelaala_0-1708576842422.png

 

1 REPLY 1

flawed_81
Tera Guru

Did you find a solution to this? Could changing the dictionary type to "HTML" solve it?