How to get rid of script error?

Utkarsha
Tera Contributor

Hello All,

We have recently cloned our instance-currently on vancouver release, post cloning we have a page on service portal which is throwing up an error below-

org.mozilla.javascript.EvaluatorException: GlideRecord.addJoinQuery() - invalid table name: sn_wsd_core_room

(sys_script_include.112mnjkc34c109033bfeacf5a993d.script; line 49)

 Error Script source code logged to console

ErrorFailing widget: 'Favorites' ()

 

Could anyone please suggest me how should I fix this error ?

 

Any kind of help would be highly appreciated,

 

Thank you

3 REPLIES 3

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

In the script check if the table name is correct:- sn_wsd_core_room

 

Below are some posts with similar error:-

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686730

 

https://www.servicenow.com/community/now-platform-forum/error-org-mozilla-javascript-evaluatorexcept...

 

Please mark my answer as correct based on impact.

Hello,

 

If my answer helped you can you also mark it as correct.

Thanks.

Hello,

Thank you for your inputs on this.. As suggested I checked in the script, there is no such mention of that table 

Also I am not sure the sn_wsd_core_room is part of which application..as per the articles shared, they mentioned install table related plugins- I checked in the instance--both the plugins are installed and up to date, hence not sure what can be done now