How to get the attachment from a specific ticket by api ?

[fandy]

I tried "api/now/v1/attachment/<sysid>" but got errors as   the statement below.

{"error":{"detail":"Record doesn't exist or ACL restricts the record retrieval","message":"No Record found"},"status":"failure"}

I am sure that the <sys_id> is right and I can queried the ticket by the <sys_id>.

Does someone know how to fix it or the right way ?  

Regards and thanks,

Fandy

[Chuck Tomasi]

Have you tested this with the REST API Explorer?

I think for the get, you specify the sys_id in the sysparm_query section, not on the URL.

Docs: REST API Explorer

Docs: https://docs.servicenow.com/bundle/jakarta-application-development/page/integrate/inbound-rest...

[fandy]

We already tested "https://XXXX.service-now.com/api/now/attachment?sysparm_limit=10&sysparm_query=ile_name=backup-4.xls "   but it still shows many records not related to this attachment.    

[Chuck Tomasi]

The sysparm_query should include the table name and table sys_id of the record you are after. Example

table_name=incident^table_sys_id=xxxxxxxxxx

Here's an example I did in REST API explorer.

[Pradeep Sharma]

Hello Fandy,

Here you go.

https://YOURINSTANCENAME.service-now.com/api/now/v1/attachment?sysparm_query=table_name=incident%5Et...

Here replace d71b3b41c0a8016700a8ef040791e72a with the record sys_id and Incident with the exact table name.