We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More
07-09-2019 02:00 AM
we are sending a notification when the RITM is complete. The body should have the last comment in the body without timestamp.
How can i achieve this?
07-10-2019 05:43 AM
Hi,
go through below threads,
1) https://community.servicenow.com/community?id=community_question&sys_id=8a274729db1cdbc01dcaf3231f96...
2) https://community.servicenow.com/community?id=community_question&sys_id=36cdcb6ddb9cdbc01dcaf3231f96...
3) https://community.servicenow.com/community?id=community_question&sys_id=1f1e1642db9ea740b1b102d5ca96...
4) https://community.servicenow.com/community?id=community_question&sys_id=4aa903e5db5cdbc01dcaf3231f96...
Thanks,
Vishal
