Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to get the list of possible categories for incident or change via API

Go to solution
tum4ik
Kilo Explorer

‎02-05-2018 02:03 AM

How to get this list via API?

find_real_file.png

Preview file
32 KB
0 Helpfuls
  • 2,981 Views
1 ACCEPTED SOLUTION

Go to solution
Mike Allen
Mega Sage

‎02-05-2018 10:51 AM

That is a choice list, so you would make your API call to sys_choice, provide the table, field, etc, and your choices will be returned in the response.


View solution in original post

0 Helpfuls
2 REPLIES 2

Go to solution
Mike Allen
Mega Sage

‎02-05-2018 10:51 AM

That is a choice list, so you would make your API call to sys_choice, provide the table, field, etc, and your choices will be returned in the response.


0 Helpfuls

Go to solution
Mike Allen
Mega Sage
In response to Mike Allen

‎02-05-2018 10:54 AM

name=incident^element=category^inactive=false will be the sysparm_query you would set.  


0 Helpfuls