How to get the "Incident Caused by Change" field value in Change table (List view)

vinay babu abal
Kilo Contributor

I want to display the incident number(Change table (in List View)) associated with that particular change request. I can find that field in Incident table but i should find that field in Change Table. Please provide any suggestions

Actually i am creating the Change report(Type: display data in a list) for failed and successful changes and i am trying to capture that field

8 REPLIES 8

Actually i am creating the Change report(Type: display data in a list) for failed and successful changes and i am trying to capture that field

Check my response below, only way you can achieve this is via database view 

Best Regards
Aman Kumar

that way.. can we create scheduled reports for that database view?

Aman Kumar S
Kilo Patron

@vinay babu abala 

Refer to below article to achieve the database view:

Database view between incident and change request tables

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

Best Regards
Aman Kumar