How to get the ServiceNow REST API base URL's for integration with 3rd party tool

Arjun Reddy Yer
Mega Sage

Can anyone help me @Ankur Bawiskar @Pradeep Sharma @Allen Andreas @hvrdhn88 in getting the 

ServiceNow Rest API Base URL's for following -

As the 3rd party tool team is asking the information for integration the tool with ServiceNow.

 

  1. SNOW01: Get approved ServiceNow RITM tickets (Approved by Users Manager) (Sample: https://wwwservicenow.servicenow-uat.myshn.net/sc_req_item_list.do?sysparm_query=approval%3Dapproved... ) 
  2. SNOW02: Add work notes/comments on ServiceNow RITM ticket (Approved by Users Manager)
  3. SNOW03: Update approved ServiceNow RITM tickets (Approved by Users Manager) 
  4. SNOW04: Update approval value as Requested/pending/in-progress for “Tech Review Approval” of ServiceNow RITM ticket (Approved by Users Manager).
  5. SNOW05: Get List of attachment files from ServiceNow RITM Ticket.
  6. SNOW06: Download attachment from ServiceNow RITM Ticket.
  7. SNOW07: API to attach report/file to ServiceNow RITM ticket.
  8. SNOW08: Get ServiceNow RITM ticket which approved/rejected/cancelled by VP and Managers teams.
  9. SNOW09: Create Standard Change Request for ServiceNow RITM ticket.
  10. SNOW10: Get approved/rejected Standard Change Request from ServiceNow.
  11. SNOW12: Close ServiceNow RITM ticket.
  12. SNOW14: Close ServiceNow Standard Change Request
  13. SNOW13: Reject ServiceNow RITM ticket.
  14. SNOW15: Close as fail ServiceNow Standard Change Request
  15. SNOW16: Reject ServiceNow Standard Change Request.
1 ACCEPTED SOLUTION

AnveshKumar M
Tera Sage

Hi @Arjun Reddy Yer ,

You can utilise ServiceNow Table API for all of these and refer the following documentation for Attachment related things.

 

Table API:

https://docs.servicenow.com/en-US/bundle/vancouver-api-reference/page/integrate/inbound-rest/concept...

 

Attachment API:

 

https://developer.servicenow.com/dev.do#!/reference/api/tokyo/rest/c_AttachmentAPI

 

Let me know if you need any detailed information.

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3 REPLIES 3

AnveshKumar M
Tera Sage

Hi @Arjun Reddy Yer ,

You can utilise ServiceNow Table API for all of these and refer the following documentation for Attachment related things.

 

Table API:

https://docs.servicenow.com/en-US/bundle/vancouver-api-reference/page/integrate/inbound-rest/concept...

 

Attachment API:

 

https://developer.servicenow.com/dev.do#!/reference/api/tokyo/rest/c_AttachmentAPI

 

Let me know if you need any detailed information.

yes, please can you tell in detail how to access rest APIs of Service Now and test them in 3 party app (PostMan)

and get the data .

 

1.) Type REST API in filter navigator 

2.) Under System Web Services open REST API

3.) Based on request select the options 

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