How to get the sysids of users added in also request for variable in Catalog item

supriya pratapa
Tera Guru

In the catalog item, we have requested for variable under which we can enable also request for. The also request for enables in raising request for multiple requestors. I have a requirement to abort submitting the request even if one of the requestor's locations is out of India. How can this be achieved. 

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@supriya pratapa 

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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7 REPLIES 7

Hi @Ankur Bawiskar 

The submission should be restricted based on selection of one option in select box.

So if the requestor chooses phone and his location is out of India, it should abort submission. Else if he chooses other options, he should be able to submit.

Please find the attached screenshot.

 

 

@supriya pratapa 

I already answered your original question about 2 ways how you can do

1) reference qualifier

OR

2) onchange client script + GlideAjax

Now this is a separate question and I believe you can enhance the onChange catalog client script and accommodate the Select box logic

Please mark my response as correct and the discussion can continue on the thread again.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@supriya pratapa 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader