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04-24-2025 12:16 AM - edited 04-24-2025 12:46 AM
In the catalog item, we have requested for variable under which we can enable also request for. The also request for enables in raising request for multiple requestors. I have a requirement to abort submitting the request even if one of the requestor's locations is out of India. How can this be achieved.
Solved! Go to Solution.
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04-27-2025 07:40 PM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-24-2025 05:26 AM
The submission should be restricted based on selection of one option in select box.
So if the requestor chooses phone and his location is out of India, it should abort submission. Else if he chooses other options, he should be able to submit.
Please find the attached screenshot.
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04-24-2025 05:51 AM
I already answered your original question about 2 ways how you can do
1) reference qualifier
OR
2) onchange client script + GlideAjax
Now this is a separate question and I believe you can enhance the onChange catalog client script and accommodate the Select box logic
Please mark my response as correct and the discussion can continue on the thread again.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-27-2025 07:40 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader