How to get the time and date in CET time zone in scoped application

[Sai25]

Hi All,

I would like the date and time to be converted in Scoped application below code is not working can you please help me.

var grIncident = new GlideRecord('incident');

if (grIncident.get('sys_id', 'e8bfe5eac380cb9896985630a00131a2')) {

    var gdt = new GlideDateTime(grIncident.opened_at);

    var gsdt = new GlideScheduleDateTime(gdt);

    gsdt.setTimeZone("CET");

    var cetTime = gsdt.getGlideDateTime().getDisplayValue();

    gs.info("Incident opened time in CET: " + cetTime );

}
The above Incident record created on the 2026-04-07 21:15:06 and output I am getting is Incident opened time in CET: 2026-04-07 19:15:06 (Actually it should be 17:45:06)

Thanks,

Sai.

[Ankur Bawiskar · Accepted solution]

@Sai25 

this works in scoped app

var strConvertedDateTime = new GlideScheduleDateTime(new GlideDateTime()).convertTimeZone("UTC", "IST");
var gdtConvertedDateTime = new GlideDateTime(strConvertedDateTime)

gs.info("Converted Time: "+gdtConvertedDateTime);

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Sai25]

Hi Ankur,

The above code is working fine but now the issue when I try to return multiple values then time zone is not converting.

Description and date: Then time is not converting. (2026-04-08 08:25:16Hello)

var non_CET = fd_data.trigger.current.opened_at;

var strConvertedDateTime = new GlideScheduleDateTime(new GlideDateTime(non_CET)).convertTimeZone("UTC", "CET");

var gdtConvertedDateTime = new GlideDateTime(strConvertedDateTime);

var final=gdtConvertedDateTime;

var description="Hello";

return final+description;

Date: This is converting and getting the output. (2026-04-08 10:25:16)

var non_CET = fd_data.trigger.current.opened_at;
var strConvertedDateTime = new GlideScheduleDateTime(new GlideDateTime(non_CET)).convertTimeZone("UTC", "CET");
var gdtConvertedDateTime = new GlideDateTime(strConvertedDateTime);
return gdtConvertedDateTime;

Can you please help me.

Thanks,

Sai.

[Ankur Bawiskar]

@Sai25 

Glad to know that my script worked fine for you.

Would you mind marking my response as correct and close the thread?

The discussion can continue on closed thread as well.

[Ankur Bawiskar]

@Sai25 

what debugging did you do?

[Sai25]

@Ankur Bawiskar ,
Instead of hardcoded I tried to return the data through the script. Now I am trying to update the field and then call the field in message variable..

Thanks,

Sai.