You can use a Field decorator
Here's how it works:
basically it's Client side Javascript. You can, via AJAX, call backend code. But usually you will only get back a few attributes, certainly not a full record.
on the field decorator record you define the table, field and icon to be used
You will then need a web Function script include (sys_script_include.list)
example: fill out primary contact
code on the Field decorator
function onClick() {
try {
getAnswer(function(ajaxResult){
g_form.setValue('contact', ajaxResult);
});
} catch (e) {
console.log('UIAction->Error' + e);
}
}
function getAnswer(callback) {
try {
var ga = new GlideAjax('inc_WebFunctions');
ga.addParam('sysparm_name', 'getPrimaryContact'); // function to call
ga.addParam('account', g_form.getValue('account')); // parameter to pass
ga.getXML(function(response) {
var ajaxResponse = response.responseXML.documentElement.getAttribute('answer');
callback(ajaxResponse);
});
} catch (e) {
console.log('UIAction->Error->' + e);
}
}
code in the script include (client callable!)
getPrimaryContact: function() {
var account = this.getParameter('account'); // retrieve passed parameter
var glAccount = GlideRecord('customer_account');
glAccount.get(account);
return glAccount.getValue('primary_contact');
},
