How to get user asset details and auto populate when certain field selected in record producer

[suryateja07]

How to get user asset details and auto populate when certain field selected in record producer 

[Tanushree Maiti]

Hi @suryateja07 

Option 1 (No code): 

• Navigate to your Record Producer, and go to the Variables related list.
• Create or open the variable you want to auto-populate (e.g., user_email).
• Scroll down and locate the Auto-populate section.
• Set the Dependent field to the user reference field (e.g., requested_for).
• Set the Dot walk path to the specific user field in the dropdown (e.g., email). Save the form.

Refer: https://www.youtube.com/watch?v=IMLdnF7ufOg

Option2 (code) : GlideAjax with Catalog Client Script

[Sandeep Rajput]

 You can write an onChange client script with a GlideAjax call to a client callable script include to fetch the details you need. For more information please refer to https://www.servicenow.com/docs/r/api-reference/c_GlideAjaxAPI.html.