How to Group Knowledge Ratings (1–5) in Bar Chart Report Instead of Exact Decimal Values?

[JoostHW]

Hi all,

I'm building a report in ServiceNow that shows a bar chart of knowledge article ratings, based on the rating field from knowledge.

Right now, the bar chart groups each exact decimal value separately, which creates too many bars. For example, I see: 

What I want:
I’d like to group the ratings into whole numbers from 1 to 5, so the chart shows:

• Rating 1 → X articles

• Rating 2 → Y articles

• Rating 3 → Z articles

• Rating 4 → ...

• Rating 5 → ...

Goal: A clean, 5-bar chart overview based on rounded or bucketed ratings.

Thank you in advance! 

[Dr Atul G- LNG]

Hi @JoostHW 

Go to Style and make the changes here:

[JoostHW]

Hi Atul,

Thank you for your quick response, I have it at 0 but it still shows 1 decimal sadly. 

[Dr Atul G- LNG]

Hi @JoostHW 

I tried the same on my end, and it seems these issues are not working. It’s best to log a Now Support case.