How to have application specific certificates?

[Ankita Kolhe]

Hello community,

Currently my custom application is not using it's own certificates . The ask from client is what we need to do (how/when/where) to have our own certificates for our application/product . I couldn't find any learning details on now learning or docs. Could someone help on this?

Thanks,

Ankita

[Tanushree Maiti]

Hi @Ankita Kolhe 

Your instance requires certificates to establish secure connections and validate signatures.

Certificates are used for features such as:

• LDAPS
• Outbound web service mutual authentication
• Web service security
• MID Server

In order to use a certificate, you must generate or purchase a certificate for the secured server, or client and upload it to an instance.

1. If your app needs to trust an external server's certificate (e.g., calling an API over HTTPS) ,use it.

2. Use certificate-based authentication where the client requires your application to present a certificate to verify its identity. KB link is attached.

Refer ServiceNow documentation: Exploring Certificates 

For certificate based authentication , refer: KB1645221 Implementation Guide: How to Set Up Certificate-Based Authentication 

[Tanushree Maiti]

Also check this community article: The Value of Certified Applications from the ServiceNow Store