How to Hide a Button from the form based on time interval
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07-31-2023 04:27 AM
Hello All,
I have requirement that need to create a Button called "Send Reminder" in Agent Workspace in Case table.
Button should not be visible for current assignment group members of the case and Button should be visible for only previously assigned groups members.
Once Previous group member Click "Send Reminder" notification should sent to current assignment group members.
After that button should be hidden for next 2hours.
Please suggest me how should we can develop this.
@Ankur Bawiskar @Community Alums @Chuck Tomasi
Thanks,
Abdul
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07-31-2023 08:27 PM
this link has the approach
How to get previous assignment group name of the incident
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader