How to hide a menu application from a user with no roles

[reganr]

I have users in my system with no roles.  These users only see the self-service portal.  In some cases these users will get the back-end environment open with the portal in the main screen and the filter navigator on the left.

On this screen they have only two options: Self-Service Portal and My Notification Preferences.

In this situation if they select My Notification Preferences, it just repaints the self-service portal since the user does not have the right permissions for setting notification preferences...

My options are either, I need to set the correct role in the application menu so they dont see the link, or figure a way to hide it.

Does anyone know what role gives access to "My Notification Preferences" or how to hide a menu application from someone with no roles at all?

[Deepa Srivastav]

In general we do it by below steps

Goto system definition-->Modules-> then search for your module and add role there for which it should be visible...

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

[Michael Ritchie]

All users should have access to personalize their notification preferences out of the box.   Unless this was changed in your instance.   If you want to restrict one of the application modules by something other than role, see this older thread where I proposed a solution:

Can I restrict view of application module based on an attribute?

[Pradeep Sharma]

Hello Regan,

OOTB "notification preferences" is available to all users with the role (ess,ITIL, and admin). If you want to customize it then you need to restrict the module at role level and also create a read ACL on the UI page "notification_preferences",restricting it to the role as per your req.

Any reason you want to restrict this module to ESS users in the system?

http://wiki.servicenow.com/index.php?title=Setting_Up_Subscription_Based_Notifications#Related_Links...

[Teena Singh]

Regan,

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