How to hide alert message pop up based on the duration or click

[ChanchalG]

Hi,

I have a requirement where they want to hide the alert message automatically after some duration or once cursor get click anywhere else in screen.

I want to check if there is any way to decrease/ Increase alert message popup duration and if we can configure something on click.

Thanks,
Chanchal

[Shivalika]

Hello @ChanchalG 

There is nothing OOB funcnality to do this. But this can be implemented by custom approach using jQuery. 

(function executeRule() {

    // Wait for ServiceNow to load the messages

    setTimeout(function () {

        $(".outputmsg_div").fadeOut("slow"); // Hides the message after 5 seconds

    }, 5000);

    // Hide the message when user clicks anywhere

    $(document).on("click", function () {

        $(".outputmsg_div").fadeOut("slow");

    }

);

})();

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOw

NeEISQCY

[ChanchalG]

But where to write this code. These alerts are coming from mandatory check in catalog item and the widgets are read only.

[Shivalika]

Hello @ChanchalG 

Thanks for clarifying it. I was assuming this is a custom client script or something that you have added. 

In that case there is another option that is to modify the system property for display time of these messages. But this is not recommended and it will affect the platform as a whole. 

Something related to notification duration should be the property. Kindly check in your table. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[ChanchalG]

Hi, That system property is for info and error messages only.