Hi @vivek11
I'm not entirely sure what your specific use case is, but speaking as a Business Process Consultant (BPC), here’s my initial thought:
If you're showing the approval button, it should only be available based on the user's role. If the approval task is not assigned to the user, then how can that user approve the request or record?
Also, keep in mind that the portal is designed to serve as the homepage for approvers—so they shouldn't need to go into the native view to take action.
Before jumping into a solution, let’s first clarify the value and purpose of this functionality. Once that’s clear, we can design the right approach.
*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
