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Make Guided Tour mandatory for the first time logged in user

VSNow User
Tera Contributor

Hi All,

 

Need suggestion on one of the use case, that need to make the guided tours mandatory for the first time logged in users. 

I explored to auto launch but need to make it mandatory for the first time.

 

Any suggestions are really helpful.

Thanks.

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron

@VSNow User 

check these links

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

@VSNow User 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron

@VSNow User 

check these links

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@VSNow User 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

Thank you for the suggestions. 

That really worked. 

Thanks to @Nikhil Bajaj9 & @prerna_sh

Nikhil Bajaj9
Tera Sage

Hi @VSNow User ,

 

One approach can be to have a flag field to see if this is first time login or not. If this flag is true means 1st time login then Auto launch tour else not. Please check this article - https://www.servicenow.com/community/developer-forum/can-we-auto-launch-a-guided-tour/td-p/2704629

 

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025