Make Guided Tour mandatory for the first time logged in user

tippireddip
Tera Contributor

yesterday

Hi All,

 

Need suggestion on one of the use case, that need to make the guided tours mandatory for the first time logged in users. 

I explored to auto launch but need to make it mandatory for the first time.

 

Any suggestions are really helpful.

Thanks.

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3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

yesterday

@tippireddip 

check these links

Solved: Can we auto launch a guided tour - ServiceNow Community

Auto Launch Guided Tours - Conditionally 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Nikhil Bajaj9
Giga Sage

yesterday

Hi @tippireddip ,

 

One approach can be to have a flag field to see if this is first time login or not. If this flag is true means 1st time login then Auto launch tour else not. Please check this article - https://www.servicenow.com/community/developer-forum/can-we-auto-launch-a-guided-tour/td-p/2704629

 

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj
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prerna_sh
Mega Sage

yesterday

Hi @tippireddip 

Please go through:
Configure auto-launch for guided tours
Guided Tour Auto Launch Caveat(s) - Support and Troubleshooting
And the link provided by @Nikhil Bajaj9 and @Ankur Bawiskar 

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If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.

Thanks,

Prerna



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