How to hide choice field type field on incident form

Srinivasu2
Tera Contributor
Hi Community, How to hide choice field type field on incident form, I wanted to hide by using Ui policy, but it is not empty in condition like 7. What is the frequency of this (WEB) issue? is empty but not showing empty option in condition. Please advise how to hide choice field type field on incident form? Thanks, Srinivasu
1 ACCEPTED SOLUTION

Deepak Shaerma
Kilo Sage

Hi @Srinivasu2 

In choice fields, we have to take none in the Filter Conditions, because None value is considered as empty in all choice fields, you can directly go with, if Field --> Value--> None. 

Note: Please Mark this Helpful and Accepted Solution. If this Helps you to understand. This will help both the community and me..
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Thanks & Regards 
Deepak Sharma

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4 REPLIES 4

Srinivasu2
Tera Contributor

Hi,

 

please check below screenshots

 

Srinivasu2_1-1712038270933.png

Srinivasu2_2-1712038291342.png

 

 

Deepak Shaerma
Kilo Sage

Hi @Srinivasu2 ,

you can easily hide your choice field through UI Policies, you only just need to apply the filter conditions to set your field visible. 
Note: Please Mark this Helpful and Accepted Solution. If this Helps you to understand. This will help both the community and me..
- Keep Learning ‌‌
Thanks & Regards 
Deepak Sharma

Hi @Deepak Shaerma ,

 

Yes, I wanted to use in filter condition field name isempty, but is empty option is not showing in filter condition for choice fields,

 

Please advise?

 

Thanks,

Srinivasu

Deepak Shaerma
Kilo Sage

Hi @Srinivasu2 

In choice fields, we have to take none in the Filter Conditions, because None value is considered as empty in all choice fields, you can directly go with, if Field --> Value--> None. 

Note: Please Mark this Helpful and Accepted Solution. If this Helps you to understand. This will help both the community and me..
- Keep Learning ‌‌
Thanks & Regards 
Deepak Sharma