how to hide delivery time and quantity for a catalog item in service portal

Servicenow10
Kilo Guru

hi

 i want to hide delivery time quantiy from my catalog item on service portal and i only want to keep submit button 

and i tried with ui macro but only changes are visible on application not on the portal.

 

thanks in advance!!

1 ACCEPTED SOLUTION

AbhishekGardade
Giga Sage

Hi there,

Have you had a look at the instance options of the SC Catalog Item? And the Portal Settings section on Catalog Items?

Reference HI ticket: 

To Hide Quantity and Delivery Time from "SC Catalog Item" widget in service portal

Please mark as Correct Answer and Helpful, if applicable.
Thanks!
Abhishek Gardade
Hexaware Technologies

Thank you,
Abhishek Gardade

View solution in original post

12 REPLIES 12

AbhishekGardade
Giga Sage

Hi there,

Have you had a look at the instance options of the SC Catalog Item? And the Portal Settings section on Catalog Items?

Reference HI ticket: 

To Hide Quantity and Delivery Time from "SC Catalog Item" widget in service portal

Please mark as Correct Answer and Helpful, if applicable.
Thanks!
Abhishek Gardade
Hexaware Technologies

Thank you,
Abhishek Gardade

need to hide quantity for all catalog item in portal how can i achieve it?

Have you checked the HI ticket attached?

Thank you,
Abhishek Gardade

You can update the cart layout widget for Item Ordering to not include delivery time and quantity. If you need to show it on a few catalog items, you can use the field on the catalog items "no quantity" and set to false.

https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/service-catalog-manage...

Thank you,
Abhishek Gardade